UX researcher, storyteller, and mentor
ABOUT ME
- Atlanta, GA-based UX researcher with 10+ years experience delivering qualitative and quantitative user research for enterprise orgs (Comcast, Cox) and small startups (Calendly).
- MA in Interaction Design from the University of Baltimore.
- Skilled in generative and evaluative research methods.
- Skilled at coaching PMs, designers, content strategists in planning, conducting, and analyzing research.
- Mentor to new researchers.
MY APPROACH TO RESEARCH
I enjoy lean methodologies and am pragmatic when it comes to getting research done. I know when to conduct research “by the book” and when to streamline the process to meet tight deadlines. I believe that the outcomes of research have the potential to impact every area of the organization.
MY RESUME
I have a diverse research background in a variety of industries and company sizes.
MY PROCESS
I follow a framework to complete research and to ensure the most important value-generating steps get addressed.
RESEARCH METHODS I OFTEN USE
Although user interviews, usability studies, and surveys are some of the most common methods, I have experience in a wide range of methods and tools to answer research questions.
